At CreateAICourse (CAIC), we are committed to providing high-quality software that meets your needs. If for any reason you are not satisfied with your purchase, we offer a 7-day refund guarantee. Please read our refund policy carefully to understand the terms and conditions.
Eligibility for Refunds
- No Prior Refunds: To be eligible for a refund, you must not have requested a refund from us previously.
- Request Period: Refund requests must be made within 7 days of the purchase date.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Send an email to [email protected] with your refund request. Include your order number, the date of purchase, and the reason for your refund request.
- Processing Time: Once we receive your request, we will review and process it within 24 hours if it meets the eligibility criteria.
Refund Processing
- No Exclusions: We do not have any exclusions for refunds as long as the request is within the 7-day period and you have not requested a refund before.
- Timeline: Approved refunds will be processed within 24 hours.
- Refund Method: Refunds will be issued back to the original payment method used for the purchase (PayPal or Stripe).
Feedback Request
We value your feedback as it helps us improve our software. When requesting a refund, please provide details about why the software did not meet your expectations. Your insights are greatly appreciated.
Contact Information
For all refund requests and any additional questions, please contact us at: Email: [email protected]
Thank you for choosing CreateAICourse (CAIC). We appreciate your trust and support.